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Item #:
220543556
ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gig Modem & Wi-Fi 6 Router | AX3000 | Up to 2.5 Gbps plans; AX3000 Wi-Fi 6 to 2,500 sq ft; 2.5 GbE + four 1 GbE
80% of respondents would recommend this to a friend
Item #:
220543556
ZMW 9158
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With the ARRIS SURFboard G36 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
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What Stands Out
High-Speed Connectivity
With a capability of up to 800 Mbps and AC2350 WiFi, this device enhances streaming and gaming experiences, ensuring fast and reliable internet connections for all your devices.
Integrated Design
Combining a cable modem and router into one compact unit reduces clutter and simplifies setup, making it an ideal choice for those seeking efficient and space-saving technology.
Multiple Ports
Equipped with four 1 Gbps Ethernet ports, this modem-router combo allows for wired connections with minimal lag, catering to high-demand users who require stable network performance.
Product Details
- ARRIS Surfboard G36 Multi-Gigabit Cable Modem & AX3000 Wi-Fi Router
- Increase network capability with high speeds and low latency
- Save money by owning your own modem and reducing cable bill up to $168 per year
- Wi-Fi coverage up to 2,500 sq ft
- DOCSIS 3.1 modem technology for faster speeds and enhanced security
- Simple and secure set-up with the SURFboard Central App
- Compatible with major U.S. cable internet providers and approved for speeds up to 2.5 Gbps
- Features four 1-Gigabit and one 2.5-Gigabit ethernet ports and delivers Wi-Fi 6 speeds up to 3 Gbps
- Dedicated customer support available through live chat and phone
- ARRIS has a 70-year legacy of innovation and is a trusted name in home connectivity
| Other Special Features of the Product | Internet Security, Guest Mode, Parental Control, Access Point Mode, Alexa Compatible, Beamforming, QoS, LED Indicator, WPS |
| Frequency Band Class | Dual-Band |
| Wireless Compability | 802.11ax |
| Compatible Devices | Personal Computer, Smart Television, Smartphone |
| Antenna Location | Business, Gaming, Home |
| Connectivity Technology | Ethernet |
| Antenna Type | Internal |
| Operating System | Linux |
| Security Protocol | WPA/WPA 2/WPA 3 |
| Number of Ports | 5 |
| Control Method | App |
| Data Transfer Rate | 3000 megabits_per_second |
| LAN Port Bandwidth | 2500 Mbps |
| Voltage | 120 volts |
| Maximum Upstream Data Transfer Rate | 100 megabits_per_second |
| Number of Antennas | 2 |
| Router Firewall Security Level | High |
| Wi-Fi Generation | Wi-Fi 6 |
| Router Network Type | Cable |
| Connectivity Range | 2500 square_feet |
| Connectivity Protocol | Ethernet, Wi-Fi 6 |
| Controller Type | App Control |
| Coverage | Up to 2,500 sq ft |
| Frequency | 5 GHz |
| Brand | ARRIS |
| Model Name | G36 SURFboard DOCSIS |
| Built-In Media | Power Supply, Quick Start Guide, Router, Warranty Card |
| Model Number | G36 |
| Unit Count | 1 Count |
| UPC | 850030172037 |
| Manufacturer | CommScope |
| Item Type Name | Docsis 3.1 Cable Modem WiFi 6 Router |
| Mfr Part Number | G36 |
| Item Weight | 2 pounds (910 grams) |
| Item Dimensions L x W x H | 10"L x 3"W x 8"H (25.4 x 7.6 x 20.3 cm) |
| Color | Black |
| Special Feature | Internet Security, Guest Mode, Parental Control, Access Point Mode, Alexa Compatible, Beamforming, QoS, LED Indicator, WPS See more |
| Wireless Communication Standard | 802.11ax |
| Recommended Uses For Product | Business, Gaming, Home |
| Included Components | Power Supply, Quick Start Guide, Router, Warranty Card |
Who Should Buy?
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Gamers
Designed for low latency, providing stable connections for smooth online gaming experiences without interruptions.
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Small Families
Perfect for households with multiple devices streaming, browsing, and working from home, all at high speeds.
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Tech Enthusiasts
Supports advanced networking needs, enabling users to enjoy high-speed internet for all smart home devices and setups.
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Heavy Streamers
May not offer sufficient speeds for users regularly streaming in 4K on multiple devices simultaneously without buffering.
Product Description
ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gig Modem & Wi-Fi 6 Router | AX3000 | Up to 2.5 Gbps plans; AX3000 Wi-Fi 6 to 2,500 sq ft; 2.5 GbE + four 1 GbE ports; Xfinity, Cox, Spectrum compatible.
Have any Query? Chat with us
Customer Questions & Answers
-
Question:
What is the maximum speed of the ARRIS G36?
Answer: The ARRIS G36 supports maximum speeds of up to 1.2 Gbps. This high-speed performance is made possible by its DOCSIS 3.1 technology, which provides enhanced data transfer rates and improved efficiency. This makes it ideal for activities such as online gaming, 4K streaming, and handling multiple devices simultaneously without loss of quality. -
Question:
Is the ARRIS G36 compatible with all major ISPs?
Answer: Yes, the ARRIS G36 is approved for use with major ISPs including Comcast Xfinity, Cox, Spectrum, and more. This compatibility ensures that you can easily set it up with your existing internet service provider, allowing for a seamless transition to a more powerful modem-router combo and eliminating the need for additional equipment. -
Question:
What makes the WiFi 6 technology beneficial?
Answer: WiFi 6 technology, featured in the ARRIS G36, enhances network performance by allowing for more efficient data transmission and improved connectivity for multiple devices. This means you can enjoy faster speeds even with many gadgets connected, making it ideal for households with smart devices, streaming, and gaming needs. -
Question:
How many devices can I connect to the ARRIS G36?
Answer: The ARRIS G36 can handle dozens of devices simultaneously without compromising speed or performance. Its advanced WiFi 6 technology ensures stable connections even when multiple users are streaming, gaming, or working from home, which is perfect for modern homes with numerous smart devices and laptops. -
Question:
What are the installation requirements for the ARRIS G36?
Answer: Installation of the ARRIS G36 is straightforward, as it requires connecting the device to your cable outlet and following the on-screen prompts through its user-friendly web interface. For optimal performance, ensure you have an active internet service plan from a compatible ISP and a power source for the device. -
Question:
Can I use the ARRIS G36 for gaming?
Answer: Absolutely! The ARRIS G36 is designed with gamers in mind, offering high-speed connectivity and minimal latency thanks to its DOCSIS 3.1 support and advanced WiFi 6 features. Whether you’re streaming, participating in competitive gaming, or engaging in cloud gaming, it provides a reliable connection that enhances your gaming experience. -
Question:
What additional features come with the ARRIS G36?
Answer: In addition to its high speed and compatibility, the ARRIS G36 includes features such as advanced security protocols for keeping your network safe, Ethernet ports for wired connections, and beamforming technology that directs WiFi signals toward connected devices for improved coverage. These features make it a robust choice for any home network. -
Question:
Does the ARRIS G36 support parental controls?
Answer: Yes, the ARRIS G36 offers built-in parental controls that allow you to manage internet access for your children. This feature enables you to set schedules, restrict certain websites, and monitor usage, ensuring a safer online environment for young users while maintaining control over their screen time. -
Question:
What is the difference between DOCSIS 3.0 and DOCSIS 3.1?
Answer: The main difference between DOCSIS 3.0 and DOCSIS 3.1 is their speed and efficiency. DOCSIS 3.1, used by the ARRIS G36, provides significantly higher speeds (up to 10 Gbps) and improved error correction, resulting in a more reliable internet connection. This efficiency becomes critical during peak usage times, especially as internet demands continue to grow. -
Question:
Where can I buy the ARRIS G36?
Answer: You can purchase the ARRIS G36 from Ubuy, a trusted online retailer that offers a wide selection of electronics. Ubuy provides an easy shopping experience and ensures you receive a quality product with all the information you need to set it up effectively for your home network.
ARRIS Modems G36 Editorial Review
The ARRIS G36 modem/router combo has garnered a mixed reception among customers, with praise for its performance and usability alongside significant concerns regarding compatibility and support. Many users appreciate the ease of installation and activation, noting that the device delivers high Ethernet speeds, especially on the 2.5GB port when connected directly to a computer. The product's intuitive setup interface has also been highlighted, making it straightforward for those with moderate tech experience to configure their home networks. Additionally, some reviewers noted that the device generates minimal heat, which is Considered a plus compared to other models. On the downside, customers reported persistent issues with the 2.5GB port, especially when connected through certain switches, leading to high packet loss and connection instability. This has left several users feeling frustrated, particularly when dealing with customer support, which they found difficult to navigate. Issues with the device not connecting to specific systems, such as security devices and streaming services, were also noted. Families hoping to utilize the parental controls faced challenges, particularly with Apple devices that utilize private MAC addresses, complicating network management. There seems to be a significant communication gap between ARRIS’s support and its users. Reports indicate that while technical assistance is sometimes reachable, the process can often be slow, leading to prolonged resolution times and dissatisfaction. Additionally, customers expressed disappointment about the inability to update the firmware on the modem themselves, further complicating the handling of technical issues. In summary, while the ARRIS G36 exhibits good performance for internet connections and is user-friendly in terms of installation, potential buyers should be cautious if they intend to leverage its 2.5GB capabilities in a networked setup with multiple devices. **
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Pros
- Easy to install with a straightforward setup interface
- High Ethernet speeds, particularly on direct connections
- Minimal heat generation
- Good performance for streaming and gaming in multiple device environments
Cons
- Difficulties in connecting with specific systems like security devices or streaming services
Platform Trust & Buyer Confidence
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“Excellent quality and original too,when ubuy send original things I will appreciate that ,I very satisfied thank you”
23 July 2026 · via Trustpilot
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“The order and delivery progress was communicated very well. Package arrived within the estimated time. Products arrived as expected in good condition.”
22-Jul-26 · via Trustpilot
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“Good supply of products. Safe payment methods, and shipment worldwide! Genuine products.”
23-Jul-26 · via Trustpilot
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“Was my first time buying a product from Ubuy, but I found it so helpful. This is reliable. Gonna place a new order!”
22 July 2026 · via Trustpilot
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ZMW 9158
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Features & Benefits
- Get ultra-fast streaming and downloading.
- Own your modem and save up to $168 per year.
- DOCSIS 3.1 is 10x faster than DOCSIS 3.0.
- Simple set-up and monitoring through the app.
- Compatible with major U.S. cable internet providers.
- Features four 1-Gigabit and one 2.5-Gigabit ethernet port.
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