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Item #:
195871487
PLNHW720 - Plantronics EncorePro 720 Customer Service Headset
Item #:
195871487
ZMW 1999
Price Details
Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )
*All items will import from US
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Imported from USA store
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Order now and get it around Saturday, June 27
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Unique, extendable boom ensures precise positioning and enables optimal noise cancelation.
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What Stands Out
Crystal Clear Audio
The Plantronics EncorePro 720 offers exceptional sound clarity with high-definition audio, ensuring clear communication in customer service environments, reducing misunderstandings and improving caller satisfaction.
Comfortable Design
Engineered for all-day comfort, the lightweight design and plush ear cushions make the EncorePro 720 ideal for extended use, minimizing fatigue during long customer interactions.
Noise-Canceling Technology
Featuring advanced noise-canceling capabilities, this headset effectively filters background noise, allowing customer service representatives to focus on conversations and provide outstanding service in busy environments.
Product Details
| Brand Name | POLY |
| Model Number | 78714-102 |
| Model Name | Plantronics EncorePro HW720 |
| Built-In Media | headset |
| Age Range Description | Adult |
| Customer Package Type | Standard Packaging |
| Number of Items | 1 |
| UPC | 804993578894 806792117205 197498152424 |
| Global Trade Identification Number | 00804993578894 |
| Manufacturer | Poly |
| Is Autographed | No |
| Color | Black |
| Style Name | Single |
| Item Weight | 0.18 Kilograms |
| Unit Count | 1.0 Count |
| Noise Control | Active Noise Cancellation |
| Audio Driver Type | Dynamic Driver |
| Enclosure Material | Leather |
| Specific Uses For Product | Business |
| Antenna Location | Office |
| Compatible Devices | Desk phones, softphone applications |
| Cable Features | Retractable |
| Additional Features | Warranty: 24 months |
| Headphone Jack | USB |
| Connectivity Technology | usb |
| Wireless Technology | Bluetooth |
| Headphones Ear Placement | Over Ear |
| Headphone Folding Features | On Ear |
| Earpiece Shape | over-ear |
| Control Method | Touch |
| Brand | POLY |
| Ear Placement | Over Ear |
| Form Factor | On Ear |
Who Should Buy?
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Customer Support Agents
Ideal for customer service representatives needing clear audio and comfort during long calls.
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Call Center Employees
Designed for extensive use in call centers, providing durability and high-quality sound for effective communication.
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Remote Workers
Great for remote workers requiring a reliable headset to manage calls and virtual meetings with high audio clarity.
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Casual Users
Not ideal for casual or occasional headset users who may not require advanced features and sound quality.
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Gamers
Lacks gaming-specific features like customizable audio profiles and high responsiveness preferred by dedicated gamers.
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Non-Office Environments
Less suitable for outdoor or noisy environments where headsets with better noise cancellation are preferred.
Product Description
PLNHW720 - Plantronics EncorePro 720 Customer Service Headset
Have any Query? Chat with us
Customer Questions & Answers
-
Question:
What are the key features of the Plantronics EncorePro 720 headset?
Answer: The Plantronics EncorePro 720 headset is specifically designed for customer service environments, featuring noise-canceling technology to minimize background noise, ensuring clear communication. It also boasts lightweight, comfortable design, and plush ear cushions for extended wear. With a flexible boom microphone, users can position it for optimal voice pickup. Ideal for call centers or any professional setting where clear audio is necessary. -
Question:
Is the EncorePro 720 compatible with multiple devices?
Answer: Yes, the EncorePro 720 is compatible with a variety of devices, including desk phones, computers, and softphones, thanks to its universal connectivity options. This versatility allows users to seamlessly switch between devices during their workday without the need for multiple headsets. This feature is particularly beneficial for professionals who manage calls across different platforms. -
Question:
What makes the Plantronics EncorePro 720 suitable for office use?
Answer: The EncorePro 720 is optimized for open office environments, incorporating advanced noise-canceling technology to block out distractions and enhance clarity during calls. The lightweight design ensures comfort during prolonged use, enhancing productivity. Its acoustic protection feature also safeguards hearing, making it a prime choice for employees engaged in back-to-back communications. -
Question:
Can the Plantronics EncorePro 720 be used with softphone applications?
Answer: Absolutely, the EncorePro 720 is designed for compatibility with softphone applications on computers and mobile devices. This feature supports seamless communication through various software solutions like Skype for Business and Microsoft Teams. Users can take advantage of the high audio quality and clarity that the headset provides, leading to more effective and professional conversations. -
Question:
How does the noise-canceling feature work in the EncorePro 720?
Answer: The noise-canceling feature of the EncorePro 720 utilizes advanced microphone technology to filter out ambient sounds and only capture the speaker's voice. This ensures that calls remain clear, even in noisy environments. It is especially beneficial in busy call centers where multiple conversations might be happening simultaneously, allowing for a better customer interaction experience. -
Question:
Is the Plantronics EncorePro 720 adjustable for different head sizes?
Answer: Yes, the EncorePro 720 is designed with an adjustable headband, allowing users to customize the fit for comfort. This feature ensures that the headset can be worn securely and comfortably for extended periods, reducing strain and fatigue. Whether for long customer service shifts or casual use, a proper fit enhances the overall audio experience and user comfort. -
Question:
What audio quality can I expect with the EncorePro 720?
Answer: The EncorePro 720 delivers exceptional audio quality with crisp sound clarity and deep bass, thanks to its premium speaker technology. This level of audio excellence enhances understanding during conversations, minimizing miscommunication. It is ideal for customer support representatives who rely on precision in conversation for effective service delivery. -
Question:
Does the EncorePro 720 come with any protective features for hearing?
Answer: Yes, the EncorePro 720 is equipped with Acoustic Protection technology to safeguard against sudden loud sounds. This feature minimizes the risk of hearing damage, making it a safer option for users spending long hours on customer support calls. This consideration greatly benefits professionals who are concerned about ear health while maintaining productivity. -
Question:
Can I use the EncorePro 720 for gaming as well as work?
Answer: While the EncorePro 720 is primarily designed for professional customer service environments, its clear audio and comfortable design can make it suitable for gaming as well. However, it may lack some features specific to gaming headsets, like surround sound. Still, users can enjoy high-quality audio during gaming sessions, providing versatility in use beyond the workplace. -
Question:
Where can I buy the Plantronics EncorePro 720 headset?
Answer: You can buy the Plantronics EncorePro 720 headset from Ubuy in Zambia. Ubuy offers a wide selection of telecommunications products and ensures a satisfactory shopping experience for customers. This platform is ideal for sourcing high-quality headsets tailored for professional use.
POLY Computer Headsets 78714-102 Editorial Review
The Plantronics EncorePro 720 headset has garnered a mixed reception among users, particularly in the context of customer service and call center environments. Many customers praise its effectiveness, particularly highlighting its noise reduction capabilities and sound quality, which contribute to clear conversations during calls. Users find the headset reliable, stating it Consistently fulfills its advertised functions, making it an appealing option for call centers seeking dependable audio solutions. However, not all experiences are positive. Some users faced challenges with compatibility, noting the absence of a proper audio jack for easy connection to laptops, computers, or phones. This oversight can lead to frustration, especially for those who require seamless integration with their devices. Additionally, a few users reported issues with the fit of the headset, mentioning that it felt wobbly and prone to falling off during use. Customer service has received commendation from some users, indicating a willingness to assist with inquiries and issues, though experiences can vary in terms of product compatibility and performance. **
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Pros
- Excellent noise reduction and sound quality.
- Reliable performance in call center settings.
Cons
- Lacks a proper audio jack for certain devices.
Product Price History
Important information
- Limitations : For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions, and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). The recipient is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Ubuy or its affiliates, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
- Not all the products listed on Ubuy are for sale, as Ubuy is a global search engine. Products are subject to export/trade regulations.
ZMW 1999
Order now and get it around Saturday, June 27
This item is not restrict in my country.(Please click on above link if this item is not restrict in your country, So our team will review and allow.)
QTY:
Secured transaction
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
Our Top Logistics Partners
Fastest cross-border delivery
Features & Benefits
- Unique extendable boom for precise mic positioning.
- Optimal noise cancelation for clear communication.
- Quick Disconnect feature for convenience.
- Compatible with all Plantronics USB and desk phones.
- Wideband audio for richer conversations.
- Reduces listening fatigue for user comfort.